BBB Warns Oklahoma Families About Moving Scams

BBB Warns Oklahoma Families About Moving Scams

The moving scams warning from the Better Business Bureau is drawing new attention as more families prepare for summer moving season across Oklahoma and the country.

According to the Better Business Bureau, scammers posing as moving companies often lure customers with low estimates before demanding more money later or refusing to deliver belongings.

BBB data shows more than 723 complaints involving movers were filed in 2023, with the median reported loss totaling approximately $350.

Officials say the latest moving scams frequently target customers who are rushed, relocating long distances, or searching for the lowest possible price.

Moving Scams Often Start With Low Estimates

The Better Business Bureau says many moving scams begin with suspiciously cheap quotes offered over the phone or online.

Scammers often avoid conducting in-person inspections before providing estimates.

According to BBB investigators, some fraudulent movers later claim the shipment weighs more than expected or requires additional labor, dramatically increasing the final cost.

Victims of moving scams also report movers refusing to unload property until additional payments are made.

The BBB refers to those situations as “hostage load” scams.

BBB Warns Against Large Deposits

Officials say one of the biggest warning signs involving moving scams is a request for large upfront cash deposits.

The Federal Motor Carrier Safety Administration recommends customers avoid movers demanding full payment before services are completed.

Investigators also warn consumers about moving companies operating with unmarked rental trucks or generic business names.

According to the BBB, legitimate moving companies should clearly identify themselves, provide written contracts, and maintain proper licensing credentials.

Consumers are also encouraged to verify interstate moving companies using official DOT registration databases.

How to Avoid Moving Scams

The moving scams alert includes several recommendations for consumers planning upcoming relocations.

The BBB recommends obtaining at least three written estimates before hiring a mover and requesting binding estimates whenever possible.

Officials also encourage customers to research reviews and complaint histories using the BBB Scam Tracker and other consumer protection resources.

Experts say paying by credit card instead of cash can also provide additional fraud protection if disputes arise later.

Consumers who believe they were targeted by moving scams are encouraged to report incidents to the BBB, the Federal Motor Carrier Safety Administration, or local law enforcement agencies.

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